Privacy Policy

1. Introduction

Welcome to Team Farhan Baig Coaching ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our personal coaching platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for our Services, including but not limited to:

• Full name, email address, and phone number
• Date of birth, age, and gender
• Billing and payment information
• Profile photographs and progress photos
• Communication preferences

2.2 Health & Fitness Data

As a personal coaching platform, we collect sensitive health-related data necessary to provide our Services:

• Body measurements (weight, height, body fat percentage, chest, waist, hips, arms, thighs)
• Fitness goals, workout history, and exercise performance data
• Nutritional information, meal logs, dietary preferences and restrictions
• Medical conditions, injuries, and rehabilitation history
• Supplement usage and medication information
• Sleep patterns, stress levels, energy levels, and lifestyle activity data
• Progress check-in data including photographs (front, back, side views)

2.3 Automatically Collected Information

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URLs)
• Usage analytics (features used, interaction patterns, session duration)
• Cookies and similar tracking technologies

2.4 Communication Data

• Messages exchanged through the platform between you and your coach
• Feedback, reviews, and survey responses
• WhatsApp messages sent through our notification system
• Email correspondence related to your coaching program

3. How We Use Your Information

We use the collected information for the following purposes:

• Coaching Services: To create personalized workout plans, nutrition plans, and coaching instructions tailored to your specific goals, body composition, and health conditions
• Progress Tracking: To monitor your fitness progress over time through check-ins, measurements, photos, and performance data
• Communication: To send you notifications about check-in reminders, plan updates, achievement milestones, and coaching feedback via email and WhatsApp
• Account Management: To create and maintain your account, process payments, and manage your subscription
• Service Improvement: To analyze usage patterns and improve our platform, features, and coaching methodologies
• Transformation Sharing: To generate progress collages and achievement reports (only shared with your explicit consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

• Coaching Team: Your assigned coach and authorized administrators have access to your profile, measurements, check-ins, and progress data to provide coaching services
• Service Providers: We use third-party services for email delivery, WhatsApp messaging (Twilio), payment processing, and cloud hosting. These providers only receive data necessary to perform their services and are contractually bound to protect it
• Progress Sharing: Transformation photos and progress data are only shared publicly or on social media with your explicit, informed consent
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with encrypted passwords
• Role-based access controls limiting data access to authorized personnel only
• Regular security assessments and monitoring
• Secure cloud infrastructure with regular backups

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry best practices.

6. Progress Photos & Image Data

Progress photographs are a critical part of our coaching methodology. Please note:

• Photos are stored securely on encrypted cloud servers
• Access is restricted to you and your assigned coaching team
• Photos used in transformation collages or social media are only shared with your explicit written consent
• You may request deletion of all photos at any time
• We do not use your photos for advertising or marketing without separate, explicit permission

7. WhatsApp & Communication Notifications

Our platform uses WhatsApp Business API (via Twilio) to send you important coaching notifications. By providing your phone number and accepting these terms:

• You consent to receiving coaching-related messages via WhatsApp
• Messages may include check-in reminders, plan updates, achievement notifications, and coach communications
• You can opt out of WhatsApp notifications at any time through your notification preferences
• Message content is transmitted securely through Twilio's encrypted infrastructure
• We do not share your phone number with third parties for marketing purposes

8. Cookies & Tracking

We use cookies and similar technologies to:

• Maintain your login session and authentication state
• Remember your preferences and settings
• Analyze platform usage and performance
• Improve user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the email address provided below.

10. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes described in this policy. Specifically:

• Active account data is retained throughout your coaching engagement
• After account closure, we retain essential records for up to 3 years for legal and business purposes
• Progress photos and health data can be deleted upon your request at any time
• Payment records are retained as required by applicable tax and financial regulations
• Anonymized and aggregated data may be retained indefinitely for analytics purposes

11. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected data from a child under 16, we will take steps to delete it promptly. If you believe a child under 16 has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: